Parties and Events

Q: Do you host private parties?

A: Yep! Sweat Society will come to your house so you can physically see, touch, and try on all the leggings before you buy them at no charge to you! For groups of 4 or more.  Please email gatherings@sweatsociety.ca to check for availability and book your party!

Q: I am the owner of a fitness studio. What locations will Sweat Society do pop-up shops at?

A: Any and all! Yoga, Barre, TRX, Spin, Gym, Dance, Circuit Training, Crossfit and more! If you want us there, we will be there! Please email gatherings@sweatsociety.ca

Q: Will you come to studios outside of Vancouver?

A: Absolutely! We would love to discuss this further with you, so please email gatherings@sweatsociety.ca

Shipping

Q: I live in Vancouver, what shipping options are there available to me?

A: We offer FREE customer pick-up from the West End. We also offer $ local delivery within Vancouver city limits which we will deliver within 3 business days of your order

Q: I do not live in Vancouver, but I know someone that does. Can I use their address for free shipping?

A: Yes! Just put their address as the shipping address.

Q: Can I pick up my order same day?

A: In almost all cases, yes! There may be some cases where we aren't able to accomodate, so if you are needing same day pick-up, please email sales@sweatsociety.ca before placing your order to confirm. Pick up is in the West End Vancouver.

Q: How much is shipping?

A: We offer a flat rate shipping fee of $8 across Canada.  There are upgraded shipping options as well! You can find more details on shipping here!

Returns and Exchanges

Our return policy is 14 days for unworn, unwashed, merchandise with the original tags still attached for all online purchases.

*Please Note* All purchases that qualify for, and have received free shipping are subject to a $15 restocking fee if returned.

Purchases made at pop-up shops are exchange or store credit only.

Purchases made at a studio location have a 7 day return policy and can only be returned at the studio where it was purchased.

Q: I wore my leggings, and realized they don't fit right. Can I return them?

A: Unfortunately no. Due to the intimate nature that the leggings can have, we only accept returns on unworn, unwashed items. Tags still attached.  Please make sure you try on all your items before taking the tags off to make sure they fit.

Q: I bought my items online, can I return them in person, or at a pop-up shop?

A: If they are unworn, with tags still attached, and fall within our 14 day return policy, Yes!  To initiate a return, make sure you contact us at sales@sweatsociety.ca as soon as you can after receiving your shipment. The 14 days starts the day we ship it to you.
PLEASE NOTE:

• Online returns can NOT be returned at studio's. They must be returned by mail, or at a pop-up shop.
• All orders that qualify for, and have received free standard shipping are subject to a $15 restocking fee

Q: I want to exchange for a different size/style?

A: We are happy to exchange an unworn, unwashed items for you! Sweat Society will cover the cost of shipment to get your new item back to you, or arrange a pick-up/drop-off with you if you live in Vancouver.  However, we are not able to refund the initial cost of shipping, or the amount to ship the unwanted item back to us.  If you are exchanging for an item of greater value than the item you purchased, you will be responsible to pay for the difference.

Q: I purchased the item I want to return with a discount code, can I return it?

A: Unfortunately, all items purchased on sale, or with a discount code, are final sale and cannot be issued a refund.  Exchanges or store credits MAY be allowed and will be assessed on a case-by-case basis. Please email sales@sweatsociety.ca